We offer free delivery for all orders delivered to the UK mainland.
For orders outwith the UK or for deliveries to the Highlands and
Islands, please contact us for delivery costs.
It takes 3 to 5 days for the shipment to reach an addressee in the UK
mainland by our courier, and about the same for a small package to be
sent by Royal Mail.
We value you as a customer and it is important to us that you are
completely satisfied with each of your purchases with us. For that
reason, you are requested to inspect all the items thoroughly on the
receipt of our shipment. If any damage is noticed, please notify us
through Email or Phone within 48 hours of receipt. This is very
important! We will begin the process to have the item returned to us
within 3 days of notification. Damaged items presented for return, must
be accompanied by a copy of the original shipment receipt. Please take
precautions against additional damage to the item when you are
returning. See condition of returns below.
If the contents of the package is not what you ordered, if the return
was due to an error of ours (i.e., we accidentally sent the wrong
item), please accept our apologies. We will accept full responsibility
for re-shipping the right product to you. Just follow the directions for
returning the product. See condition of returns below.